Privacy Policy

1. Overview

HireXcess ("HireXcess", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy applies to information collected through hireexcess.com, our contact and recruitment forms, and communications related to our staffing and recruitment services.

2. Information We Collect

Depending on how you interact with HireXcess, we may collect information such as:

• Contact information: name, phone number, email address, and other contact details you choose to provide.
• Recruitment information: CV/resume, employment history, qualifications, skills, experience, and information included in application materials.
• Message information: the information you provide when contacting us or submitting an enquiry.
• Technical information: browser type, device information, IP address, pages visited, and similar website usage information where collected through standard web technologies.

Please avoid submitting sensitive personal information unless it is reasonably necessary for a recruitment or staffing purpose.

3. How We Use Your Information

We may use collected information to:

• Respond to enquiries, applications, and requests.
• Evaluate candidates for suitable employment or staffing opportunities.
• Communicate with candidates, clients, and prospective clients.
• Provide, operate, maintain, and improve our website and services.
• Maintain recruitment records and manage our business relationships.
• Prevent fraud, abuse, unauthorized access, or other security issues.
• Comply with applicable legal, regulatory, and contractual obligations.

4. Information Sharing

We do not sell your personal information as part of our normal business operations.

Where appropriate and necessary, information may be shared with:

• Potential employers or clients when considering you for a relevant opportunity and where appropriate for the recruitment process.
• Service providers that help us operate our website, communications, hosting, storage, or business systems.
• Professional advisers or authorities where disclosure is required by law or reasonably necessary to protect our rights, users, or business.

Third parties receiving information are expected to use it only for the relevant purpose and to handle it appropriately.

5. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including recruitment, business administration, legal compliance, dispute resolution, and record keeping.

Retention periods may vary depending on the type of information and the reason it was collected.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should use appropriate care when transmitting information online.

7. Your Privacy Rights

Depending on applicable law, you may have rights concerning your personal information, which can include the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of information where legally permitted.
• Withdraw consent where processing is based on consent.
• Ask questions or raise concerns about our handling of your information.

To make a privacy request, contact us using the details in the Contact Us section below. We may need to verify your identity before completing certain requests.

8. Cookies & Similar Technologies

Our website may use cookies or similar technologies to support website functionality, understand website usage, improve performance, and remember certain preferences.

You can generally control cookies through your browser settings. Disabling some cookies may affect the functionality of parts of the website.

9. Children's Privacy

Our services are intended for businesses, job seekers, and other users who can lawfully use our services. We do not knowingly collect personal information from children for recruitment purposes.

If you believe a child has provided personal information to us, please contact us so that we can review and take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

When changes are made, the updated policy will be posted on this page with a revised "Last Updated" date.

11. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or the way we handle personal information, please contact HireXcess.